Privacy Policy

1. Introduction

The Brow Fairy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect

We collect the following types of personal information:

• Name and contact information (email, phone number)
• Appointment history and preferences
• Payment information (processed securely through Stripe)
• Marketing preferences
• Any notes or special requirements you provide

3. How We Use Your Information

We use your personal information to:

• Process and manage your bookings
• Send appointment confirmations and reminders
• Provide customer service and support
• Process payments
• Send marketing communications (only with your consent)
• Improve our services

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our booking services
• Consent: For marketing communications
• Legitimate Interest: To improve our services and prevent fraud

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

The Brow Fairy
244 Walsall Road, Cannock, England
Email: info@thebrowfairy.com

Last updated: 1/7/2026